Book Now

Check-in time: 2:00 pm-10:00 pm, Check-out time: 08:00 am-10:00 am.

Cancellation Policy

For Book Now Pay Now rate:
Please note, this is a non-refundable rate, if cancelled, modified or in case of no-show, the total price of the reservation will be charged.

For Pay On Arrival rate: 
Cancellations made up to 3 days before the booked date incur no charges. Thereafter 1 night accommodation would be retained.

Cancellations with less than 48 hours notice or no show would result in the total amount for the booked accommodation being charged.

Group bookings, public holiday and major event weekends the cancellation policy may differ from the standard policy. 

For Coachman Holiday Home:

For booking between Apr-Nov:
100% of first night payment may be charged anytime after booking. 
If cancelled or modified up to 30 days before date of arrival, no fee will be charged. 
If cancelled or modified up to 15 days before date of arrival, a fix amount of $100 will be charged.
If cancelled or modified up to 7 days before date of arrival, 50% of total price of booking will be charged.
Thereafter or if no-show, the whole price of booking will be charged.

For booking between Dec-Mar:
Cancel up to 60 days prior to check-in date, 100% of first night payment will be charged. Thereafter or if no-show, the whole price of booking will be charged.

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The Coachman Motel Rotorua reserves the right to amend these rates without notification. Please enquire at the time of your booking. 

Note: Public holiday and major event weekends, the first night fee would be taken as non-refundable deposit.